If you should encounter any problems with your Chicago Skates please follow the below procedures…
Please contact the company whether it be an Internet Seller or Physical Store where you bought them and ask for an exchange. This can only be done before using the skates outdoors. If the skates have been used outdoors, no exchange will be allowed.
If you purchased skates online be sure to have available the Sales Order Number, Order Number or Purchase Order Number which will be included in the packing slip placed on the outer carton. Using this information, sellers should be able to help you with an exchange.
Please contact the company whether it be an Internet Seller or Physical Store where you purchases the skates and ask for an exchange if within the Warranty Period.
We do have some replacement parts available to keep you rolling! If your skates have been used or abused and a replacement part such as a stopper or laces can solve the problem please contact National Sporting Goods…
National Sporting Goods, 376 Hollywood Avenue, Suite 202, Fairfield, New Jersey, 07004.